Support Tickets
Manage and triage incoming support requests.
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Closed tickets
| ID | Subject | Assignee | Priority | Category | Reporter | Submitted | Edit | |
|---|---|---|---|---|---|---|---|---|
| #001 |
Export to CSV not working for large datasets
|
-- | Urgent | Bug | Tom Hargreaves | Apr 7 | ||
| #002 |
Unable to connect webhook endpoint
|
-- | High | Technical | Léa Bouchard | Apr 7 | ||
| #003 |
Dashboard widget freezes on Firefox
|
-- | High | Bug | Andrei Popescu | Apr 6 | ||
| #004 |
Cannot change primary email address
|
-- | High | Account | Yuki Tanaka | Apr 6 | ||
| #005 |
2FA backup codes not generating
|
-- | High | Bug | Clara Osei | Apr 5 | ||
| #006 |
Production API returning 500 intermittently
|
JO
James O'Brien
|
Urgent | Technical | Nadia Eriksson | Apr 5 | ||
| #007 |
File attachments disappearing after 24 hours
|
-- | High | Bug | Marco Di Falco | Apr 4 | ||
| #008 |
SAML SSO returns 401 after IdP migration
|
PS
Priya Sharma
|
Medium | Technical | Sophie Renard | Apr 4 | ||
| #009 |
Upgrade to Pro plan failed — card declined
|
-- | Medium | Billing | Ben Whitfield | Apr 3 | ||
| #010 |
Notification emails going to spam
|
-- | Medium | Bug | Hana Kovář | Apr 3 | ||
| #011 |
Avatar upload fails for PNG files over 2 MB
|
-- | Medium | Bug | Luis Guerrero | Apr 2 | ||
| #012 |
Date picker not respecting timezone settings
|
-- | Medium | Bug | Aisha Mbeki | Apr 2 | ||
|
No tickets.
|
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| ID | Subject | Assignee | Priority | Category | Reporter | Submitted | Edit | |
|---|---|---|---|---|---|---|---|---|
| #023 |
Login loop after password reset
|
SM
Sarah Mitchell
|
Urgent | Bug | Miriam Goldstein | Apr 6 | ||
| #024 |
Reports showing incorrect totals for Q1
|
LF
Lucas Fontaine
|
Urgent | Bug | Tom Hargreaves | Apr 5 | ||
| #025 |
Charged twice for the same subscription period
|
CR
Carlos Reyes
|
High | Billing | Nadia Eriksson | Apr 5 | ||
| #026 |
Zapier integration triggers duplicated events
|
PS
Priya Sharma
|
High | Technical | Léa Bouchard | Apr 4 | ||
| #027 |
Mobile app crashes on project creation
|
SM
Sarah Mitchell
|
High | Bug | Andrei Popescu | Apr 4 | ||
| #028 |
Bulk delete removes wrong items
|
JO
James O'Brien
|
High | Bug | Yuki Tanaka | Apr 3 | ||
| #029 |
OAuth callback URL rejected after domain change
|
PS
Priya Sharma
|
High | Technical | Sophie Renard | Apr 3 | ||
| #030 |
Pro plan features missing after successful upgrade
|
CR
Carlos Reyes
|
High | Billing | Ben Whitfield | Apr 2 | ||
| #031 |
Comments not loading in Safari
|
MN
Mia Nakamura
|
High | Bug | Clara Osei | Apr 2 | ||
| #032 |
Permission changes not propagating immediately
|
JO
James O'Brien
|
Medium | Bug | Ravi Nair | Apr 1 | ||
|
No tickets.
|
||||||||
| ID | Subject | Assignee | Priority | Category | Reporter | Submitted | Edit | |
|---|---|---|---|---|---|---|---|---|
| #043 |
API tokens not expiring as configured
|
JO
James O'Brien
|
High | Bug | Amara Diallo | Mar 18 | ||
| #044 |
Two-factor authentication bypass via magic link
|
JO
James O'Brien
|
Urgent | Bug | Miriam Goldstein | Mar 17 | ||
| #045 |
Subscription renewed at wrong price after promo
|
CR
Carlos Reyes
|
High | Billing | Tom Hargreaves | Mar 16 | ||
| #046 |
S3 file uploads failing in EU region
|
PS
Priya Sharma
|
High | Technical | Léa Bouchard | Mar 15 | ||
| #047 |
Password reset email not sent for SSO accounts
|
SM
Sarah Mitchell
|
High | Bug | Andrei Popescu | Mar 14 | ||
| #048 |
CORS error on subdomain setup
|
PS
Priya Sharma
|
Medium | Technical | Yuki Tanaka | Mar 13 | ||
| #049 |
CSV import fails on UTF-8 BOM encoded files
|
MN
Mia Nakamura
|
Medium | Bug | Sophie Renard | Mar 12 | ||
| #050 |
API pagination returning duplicate entries
|
LF
Lucas Fontaine
|
Medium | Technical | Clara Osei | Mar 11 | ||
| #051 |
Tags not searchable in the filter bar
|
SM
Sarah Mitchell
|
Medium | Bug | Nadia Eriksson | Mar 10 | ||
| #052 |
Notifications marked as read on load
|
FW
Fiona Walsh
|
Medium | Bug | Ben Whitfield | Mar 9 | ||
| #053 |
Cannot remove a deactivated user from the workspace
|
FW
Fiona Walsh
|
Medium | Account | Marco Di Falco | Mar 8 | ||
| #054 |
Change invoice recipient email
|
CR
Carlos Reyes
|
Low | Account | Hana Kovář | Mar 7 | ||
| #055 |
Documentation link returning 404
|
MN
Mia Nakamura
|
Low | Technical | Luis Guerrero | Mar 6 | ||
| #056 |
Autocomplete showing archived items
|
SM
Sarah Mitchell
|
Medium | Bug | Aisha Mbeki | Mar 5 | ||
| #057 |
Merge two workspaces
|
FW
Fiona Walsh
|
Medium | Account | Ravi Nair | Mar 4 | ||
|
No tickets.
|
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